Privacy policy

Privacy Policy:

Last updated: July 20, 2026

The Mart Tools operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Mart Tools is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When you visit the store or place an order, we may collect or process the following categories of personal information:

  • Contact details including your name, shipping address, phone number, and email address (mainly used for Cash on Delivery confirmation and delivery updates).

  • Transaction information including the items you view, put in your cart, or purchase.

  • Communications with us including the information you include when sending a customer support inquiry via email or WhatsApp.

  • Device information including your IP address, browser type, and unique device identifiers to optimize our mobile-first store layout.

How We Use Your Personal Information

We use your personal information to provide you with the Services, including to perform our contract with you, to fulfill your orders, to arrange for shipping, to provide you with customer support, and to secure our services against potential fraud.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy:

  • With Shopify as our hosting provider.

  • With delivery partners and courier services to ship and deliver your kitchen and home gadgets directly to your address.

  • To comply with applicable laws and regulations.

Security and Retention of Your Information

Please be aware that no security measures are perfect, and we cannot guarantee "perfect security." We retain your personal information only as long as necessary to maintain your account, fulfill orders, or comply with legal obligations.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to make an inquiry, please email us at support@themarttools.com or contact us at Karachi City, Karachi 75500, Pakistan.